What should I do if there is a problem with my treatment?

Quick answer
If something does not feel right after your treatment, open the appointment in the Dental 99 app and request a review. Our team will get in touch to arrange a short follow up appointment at no cost, so a clinician can take a look.

How to request a review

1. Open the Dental 99 app and go to the appointment where you had the treatment.
2. Select Request a review.
3. Tell us briefly what is happening.

What happens next
Your request goes straight to our team. We will contact you to book a short follow up appointment at a time that suits you. There is no charge for this appointment.

When to request a review
Anything that does not feel right after treatment is worth telling us about. Common reasons include:

• a filling that feels loose or has come out
• a crown or veneer that has come away
• sensitivity or discomfort that is not settling
• a bite that feels high or uneven