How do I reschedule my appointment?

Quick answer: In the app or on the website under your appointments. Moving it more than 24 hours ahead costs nothing.

Open your appointment and choose to reschedule, then pick a new time from what is available. Your payment moves with the booking, so there is nothing extra to pay.

Rescheduling inside 24 hours is treated the same as a late cancellation, so a fee applies. If you know you cannot make it, moving it early is always the cheaper option.

Note: If nothing suitable is available, cancel more than 24 hours ahead to protect your payment as account credit, then rebook when a time appears.