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What do linked accounts do?

Quick answer: They let you book and pay for another adult’s appointments, and transfer account credit to them, while they keep their own private records.

Send a linked account invitation from the app. Once the other person accepts, you can manage bookings and payments for them.

What linking does give you

  • Book appointments on their behalf
  • Pay for their treatment
  • Transfer your account credit to them

What linking does not give you

You cannot see another adult’s medical history, clinical notes, x-rays or treatment records. Their health information stays private to them, which is a requirement under Australian privacy law rather than a setting we could change.

Note: For children under 16, use dependents instead. Dependents work differently and do give you access to their records as their parent or guardian.