I missed my appointment - what happens now?
What happens when a patient misses their Dental 99 appointment
Quick answer: A $50 late cancellation fee per treatment has been applied. The remaining balance has been returned to your Dental 99 account credit.
Your account credit can be used when you rebook your next appointment.
Escalate to human agentIf the patient disputes the fee or describes circumstances outside their control, escalate to a human support agent. Agents must not waive fees independently.